The state of retail heading into 2022

Retail Gets Real episode 252: NRF President and CEO Matthew Shay on what the future holds for the retail industry

As we move into a new year of retail experiences, there are many things to consider such as the multi-sensory evolution of the consumer experience and the continued move toward earlier holiday shopping. NRF President and CEO Matthew Shay joins our first Retail Gets Real episode of the year to discuss what other considerations retailers are taking into account as they continue working to meet the growing demands of consumers and how 2021’s lessons might be applied in 2022 and beyond.

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